HP3200 сервисная ошибка

SergeySM
16/02/2005 15:19
Уважаемые господа
есть HP3200 периодически, не зависимо от каких либо переменных его глючит, на экране высвечивается "сервисная ошибка 79"
устраняется это просто - отключаю от сети (от 30до 40 минут)
после этого с надцатьго включения начинает работать нормально
в сервис возили - "У вас все в порядке" - забирайте
а этот дефект уже достал, может кто подскажет что это за проблема

Anri
16/02/2005 15:27
у точни пожалуйста HP LJ 3200???

Добавлено 16-02-2005 15:33

79 SERVICE (####)
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.If, after replacing the formatter, the error persists, replace the DIMMs.

SergeySM
16/02/2005 16:13
Вот полные данные:
hp LaserJet 3200
производство январь 2002г
model No_ C7052A
Seral No_CNFQ055791

Anri
16/02/2005 16:57
могу полую табл ошибок кинуть надо?

SergeySM
16/02/2005 21:17
спасибо, если не жалко кинь,
но вопрос больше прикладного характера, я так понял что наш сервис - гыгы
прийдется самому эту железку обслуживать - а исходя из этого как его гада заставить работать??? вот в чем вопрос
про кабель я понял завтра заменю
про DIMMs тоже - но денег стоят оставлю на потом
а что такое "FORMATTER" - честно не понял и в словаре нет - прошу прощения за тупость - но мы по белой технике
а это железо нам всегда спецы обслуживали, .... улыбка

Anri
17/02/2005 10:10
C4261-60001 Плата форматирования HP LJ 3200 272.46 EUR

Добавлено 17-02-2005 10:14

Errors
These control panel error messages are listed alphabetically. Messages are accompanied by the cause of the message and steps to resolve the error. Table 11. Control panel error messages Message Cause Solution
50 FUSER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.Check the cabling connections to the heating element.Perform the heating element check (see Heating element check).If the error persists, replace the heating element.If, after replacing the heating element, the error persists, replace the ECU.

51 LASER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.Check the cabling connections to the laser/scanner.Try connecting the product to a different power source or surge protector.If the error persists, replace the laser/scanner.

52 SCANNER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.Try connecting the product to a different power source or surge protector.If the error persists, replace the contact image sensor.If, after replacing the contact image sensor, the error persists, replace the formatter.

53 PRINTER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.

54 PRINTER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.

55 DC CONTROLLER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.Check the cabling to the ECU.If the error persists, replace the ECU.

62.X PRINTER ERROR
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.

79 SERVICE (####)
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.If, after replacing the formatter, the error persists, replace the DIMMs.

80 SERVICE (####)
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.

81 SERVICE (####)
The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the error persists, replace the formatter.

COMMUNICATION ERROR
Fax communication error occurred between the product and the sender or receiver. For descriptions of communication errors see table 18, Fax receive error codes, , and table 19, Fax send error codes,
Allow the product to retry sending the fax.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call.
Plug the product phone cord into a jack for another phone line.If the error persists, replace the LIU.

DOCUMENT FEEDER JAM
A piece of media is jammed in the document feeder tray.
Open the document release door, clear the jam, close the document release door, and reload the paper into the document feeder tray.If the error persists, replace the document scanner separation pad and document scanner pickup roller.

DOCUMENT FEEDER MISPICK.
RELOAD MEDIA
Media in the document feeder tray was not picked up.
Remove and reload the media into the document feeder tray.If the error persists, replace the document scanner pickup roller.

FAX DOES NOT ANSWER
CANCELED SEND
Attempts to redial a fax number failed or the redial on no answer option was turned off.
Call the recipient to ensure that fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.If the error persists, replace the LIU.

FAX DOES NOT ANSWER
REDIAL PENDING
You tried to send a fax, but the receiving fax line did not answer. The product attempts to redial after a few minutes.
Allow the product to retry sending the fax.
Call the recipient to ensure that fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the redial on no answer option is enabled.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call.
Plug the product phone cord into a jack for another phone line.
If the error persists, replace the LIU.

NO DIAL TONE.
The product could not detect a dial tone.
Unplug the telephone cord from both the product and the wall and replug the cord.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call.
Plug the product phone cord into a jack for another phone line.
See "Changing the detect dial tone setting" in the online user guide.If the error persists, replace the LIU.If, after replacing the LIU, the error persists, replace the formatter.

No Fax Detected
The product answered the incoming call but could not determine that the caller was a fax machine.
Allow the product to retry sending the fax.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call.
Plug the product phone cord into a jack for another phone line.
If the error persists, replace the LIU.

POWER FAIL RECOVERY.
CHECKING SYSTEM
The product has detected a power failure and is performing a self-test.
The product should go back to the ready state on its own. If this message does not go away in a couple of minutes, disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.If the message reappears frequently, troubleshoot the product by following the steps in Basic troubleshooting.

POWER OFF.
CHECK DIMM #[1-3]
The DIMM in the indicated slot has failed.
Unplug or turn off the product and check the indicated DIMM.

PRINTER PAPER JAM
CLEAR PAPER PATH
The product has detected that a jam has occurred.
Clear the jam. The job should continue to print. If it does not, try reprinting the job.If media jams frequently, see chapter 3, "Maintenance."

PRINTER TRAY MISPICK.
[ENTER] TO RESUME
The print engine has failed to pick up a piece of media.
Reload the paper in the paper input tray and press Enter/Menu to continue the job.If the error persists, replace the printer pickup roller.

RECEIVING FAX BUSY
CANCELED FAX
The fax line to which you were sending a fax was busy. The product has cancelled sending the fax.
Call the recipient to ensure that fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the redial on busy option is enabled.
Press and hold Stop/Clear for seven seconds to check for a dial tone.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call.
Plug the product phone cord into a jack for another phone line.
If the error persists, replace the LIU.

RECEIVING FAX BUSY
REDIAL PENDING
The fax line to which you were sending a fax was busy. The product automatically redials the busy number. (See "Changing how the product redials" in the online user guide.)
Allow the product to retry sending the fax.
Call the recipient to ensure that fax machine is on and ready.
Check that you are dialing the correct fax number.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call.
Plug the product phone cord into a jack for another phone line.
If the error persists, replace the LIU.

Добавлено 17-02-2005 10:26

Плата форматирования это та плата к которой непосредственно подключается интерфейсный кабель

SergeySM
17/02/2005 19:00
Спасибо

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