После недели безуспешных поисков по решению проблемы, знакомый прислал из Нидерландов:
The OSD menu can be unlocked by pressing the Volume + and Volume – buttons at the same time on the local keypad. Please check and replace the batteries of your remote control. It is sometimes possible the TV goes in the mode due to a disturbed and/or weak IR signal from the remote control.